I've got them to hang up on me twice now. I get bored so don't mind messing around with them for a bit..lol
My 2nd time dealing with them-
They told us that someone has been illegally downloading our internet & they wanted to let us know and they have this great program to stop it from happening.
I replied "We haven't had the internet for about a year"
They then told me how they detected bugs in our computer & the program will clear them out.
I then asked how they got their information as it was obviously incorrect.
She then told me it was just a random call to customers.... I replied - then how did you know someone was illegally downloading our internet?!? *Beep..Beep..Beep*
You do need to get the word out there though as they did call my mum who didn't realise the only person who will call you about illegal downloads is your internet provider & they will email you.