I also sent an email to the owners & the responce is really quite sad.
They didn't think pups looked dirty & said what do you exspect at this age when they roll in their own poos & wees & spread food from 1 end of their crate to another.
I have responded telling them at this age the pups should have acces to toliting areas that are not part of their sleeping or feeding areas. I also told them puppyv pens should be picked up as needed,soiled bedding needs removing as soon as you see it's dirty or wet & area throughly washed out daily & disenfected with approprate cleaning products. The last point I added was that pups can get sick from spoiled food so other than dry bits any puppy food not eaten at feeding time should be removed within 20 minutes.
I added an attachment to my email about approprate feeding of puppys(what is really quality food,amounts & timing) & socialization tips for the first 8wks. They where also homing pups under 8wks & said as long as they have had their needles & are eating well they don't understand why they should keep a pup an extra 2 wks when poeple are all ready to take them. I touched on how important the learning period is between 5 & 9 wks & that they really need the benifit of litter mates & mum at this age or their learning abilities can be affected for life & that I actully often keep pups till 10wks when possible.
Dogs make everyday life enjoyable...........