My end of year (2009) payment is STILL waiting to come through. I have received notification both verbally and in writing that last financial year the family tax benefit I received was under my entitlements, and I would be receiving $2500 as a 'top up.'
I am STILL waiting. I have received written confirmation from the Tax Dept. that I owe no funds to them, and that Centrelink was been send the data. Centrelink blamed the ATO for not 'pushing the correct data buttons' as the reason for the delay.
Now Centrelink keep promising me that the funds owed to me will be in my account within the next fortnight. They don't arrive, so I call again. Same thing - within the next fortnight. FFS, this is just going on and on!
Is there any place or someone I can contact to get this sorted out, as we could really do with funds?