When I asked for my darling to be weighed this morning before surgery (and to clarify the dosage I am administering at home) I was told she had been weighed, then reception said "it says here 11kg"~ obviously she is not! I responded and INSISTED that she be weighed.
Reception then stated the home dosage was correct for her weight~ thank you, so glad I can do your job for you~ by the way, are you a vet?
I then asked, again (second time in one week) for her name to be changed on the medical records~ her name is not Pusp.
There appears to be a lack of administration policy to check intake procedures and typos; and an emphasis on allowing personal impressions about the owner guide treatment standards (negligence and incompetence).
You don't have to like me~ just live your passion~ animal welfare and care...
Autistic spectrum does not equal non-person.
I have lodged a complaint with the Veterinary Surgeons Board of Queensland, Veterinary Surgeons Board of Queensland
and of course, we will find a more ethical surgery.
Any other suggestions~ I had to leave my darling there because the haematoma is causing such pain; I went back there as I was keeping an open mind about them. Now I have spent the day stressing because I do not trust them. I will never return to this surgery or recommend them. I have typed a letter to the vet letting her know my complaint and lodgment with the vsb.