This was also our first visit to this particular vet, so I will warn you before I start my rant, lol.
Just before we left, Rafeal was walking around on his leash, being an angel.
Once we got to the vet he freaked out. Just getting him to walk 3 meters to the room was difficult and he didn't want to stand on the scale.
I was so embarrassed, the receptionist was quick to say he was spoilt and "You need to train him".
The thing that got to me was the way she had said it and made such a quick judgement. Her voice was pretty much saying, "You can't handle you dog and you shouldn't have him".
It was extremely critical and even before the visit I didn't like the way she spoke on the phone.
Then Rafeal got a little Timid and she was again quick to say he needs his personality sorted out as well.
We then saw the vet and even though he was well behaved her tone of voice like the receptionist made me feel intimidated and belittled.
I realize Rafeal needs some training, though he has never been out of the house/yard yet so how was I supposed to know he would be difficult.
As for his personality and ability to socialize, he is great when people come around, they seem to have forgot how much it is for a pup with other dogs, people and a different environment.
When we got home he was shivering as he is quiet sensitive, though I'm sure he will get used to vet visits just like he got used to the sound of the microwave shutting.
Though next time it will be our regular vet who is great.
I will say they were incredible knowledgeable, though I feel they could definitely come across in a much less intimidating way, also it was at times like they were repeating everything from a textbook and putting on this "act".
Just be human, please.