Excellent Elle, good for you. I sent off those Oscar's Law emails too.
Another pet shop rant - I took Ruby for a walk yesterday and we stopped on the way home for a rest and look over the beach, and I noticed a guy with a big puppy, huge - he was coming up from the beach and stopped to chat as I asked him about what kind of dog it was. He said it's a sheepdog, and I said oh is it a Maremma sheep dog? he said yes. I've only seen these dogs in pictures, and asked him if the breeder he got the dog from was in WA. He goes oh no, I got him from the pet shop there was two of us guys in the pet shop, I bought one and the other guy grabbed the other one!!!!
So we chatted and I said he's going to be a big boy from the size of his paws, he goes, yeah I wanted a dog that didn't shed fur (I told him that Ruby sheds constantly), this boy had long hair, very much like a white fluffy lab with long fur, it was soft, real puppy fur. He said I told the vet I wanted to shave him, but the vet said I shouldn't. I told him he should definitely investigate the breed before he gets the fur cut as if it's like the blue heeler, their fur is designed to keep them cool - he did say that he is always allowed inside in the air-con, he was lovely with the pup... but ... dear God, do these pet shop people give people ANY background on the breeds that they buy, any kind of after-care information, I was so angry all the way home.