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Thread: Rafeal's First Vet Visit

  1. #1

    Default Rafeal's First Vet Visit

    This was also our first visit to this particular vet, so I will warn you before I start my rant, lol.

    Just before we left, Rafeal was walking around on his leash, being an angel.

    Once we got to the vet he freaked out. Just getting him to walk 3 meters to the room was difficult and he didn't want to stand on the scale.
    I was so embarrassed, the receptionist was quick to say he was spoilt and "You need to train him".

    The thing that got to me was the way she had said it and made such a quick judgement. Her voice was pretty much saying, "You can't handle you dog and you shouldn't have him".
    It was extremely critical and even before the visit I didn't like the way she spoke on the phone.
    Then Rafeal got a little Timid and she was again quick to say he needs his personality sorted out as well.

    We then saw the vet and even though he was well behaved her tone of voice like the receptionist made me feel intimidated and belittled.

    I realize Rafeal needs some training, though he has never been out of the house/yard yet so how was I supposed to know he would be difficult.
    As for his personality and ability to socialize, he is great when people come around, they seem to have forgot how much it is for a pup with other dogs, people and a different environment.

    When we got home he was shivering as he is quiet sensitive, though I'm sure he will get used to vet visits just like he got used to the sound of the microwave shutting.
    Though next time it will be our regular vet who is great.

    I will say they were incredible knowledgeable, though I feel they could definitely come across in a much less intimidating way, also it was at times like they were repeating everything from a textbook and putting on this "act".
    Just be human, please.
    Last edited by Julieanne; 03-08-2013 at 02:15 AM.

  2. #2

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    Adding to my rant, the receptionist also questioned quiet rudely what one woman was doing there, she was actually waiting to pick up her dog.
    Okay, I will try not to bore you guys too much and leave it at that.

  3. #3
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    Even though vets and vet assistants need to be trained to deal with animals, they also need to be trained to deal with people. You're paying them to perform a service which also includes making you feel comfortable and at ease.
    I'm the type of person who would go back and ask them if they know how crap their customer service was and how uncomfortable they made both you and your dog feel?

    I'm Glad that you wont have to go back there again.
    If you think dogs can't count, try putting three dog biscuits in your pocket and then giving Fido only two of them. ~Phil Pastoret

  4. #4
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    Geez...that sux. If you bought that cute little bundle of fur into my vets the girls behind the counter would stop work and theyd be all over him !!! They really make any dog feel welcome and thats why my guys drag me into the vets !! Hopefully you can find somwhere similar where thay actually enjoy thier job.


    Quote Originally Posted by reyzor View Post
    Education is important, but big biceps are more importanter ...
    DONT SIC YOUR DOGMA ON ME !

  5. #5

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    They did seem to like him, though I think they decided to get their dose of authority and "alpha-ness" though their job.

    Sean, I've never known a dog to like going to the vets before so yours must be a pretty special bunch.

    I will say that it must be hard for vets to keep their enthusiasm for the job when there are plenty of people who don't care for their animals unless they can make money on them and see them as disposable. While our other vet nearby is great at his job, I do think he has lost some enthusiasm he has after saying to an owner that their dog who was deaf and blind needed a bullet in her head.
    Not sure how old he is but he would be close to retiring.

  6. #6
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    If your dog is timid to sounds get yourself some noises to play for him around the house if you don't take him out much. You can buy them but frankly I find loud action movies do the same thing. If it's an every day thing you find the timidity diminishes over time, its what the breeder should have done. Also, start taking him on car trips or carry him around busy people filled areas if you are worried about disease. Pups like him need more exposure now then later.

    I dont let my dogs baulk at things either, dont want to get on the scales they get lifted onto there and told a command they know. Don't feed fearful behavior, pups try it out to see what happens ... roll with it and they think its the right thing to do.

    As for the staff, yeah I would write a complaint to the business owner. I have had the same treatment over the years, I have had a vet refuse to stitch my dogs leg back together because he didnt think it was serious enough to bother with at 5:30pm. Talk with your feet too, find another vet.

  7. #7
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    As documented under fish hooks we went to the vet yesterday. Maggie did puppy preschool there and is totally convinced the vets is the coolest place apart from the beach. They have treats and any minute some door will open and the puppies will come! We have had her at the vet for injections, major vomiting induced when she ate poison, fish hook yesterday and sterilisation earlier. She still considers them her bestest friends and wiggles with joy when the car stops. I credit puppy school and Jeanette who ran it,, started a love affair.

  8. #8
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    Quote Originally Posted by farrview View Post
    As documented under fish hooks we went to the vet yesterday. Maggie did puppy preschool there and is totally convinced the vets is the coolest place apart from the beach. They have treats and any minute some door will open and the puppies will come! We have had her at the vet for injections, major vomiting induced when she ate poison, fish hook yesterday and sterilisation earlier. She still considers them her bestest friends and wiggles with joy when the car stops. I credit puppy school and Jeanette who ran it,, started a love affair.
    You hit the nail on the head there Farrview.......puppy preschool is a fantastic way to make a puppy vet friendly. Thats exactly why Mojo loves it !! The teacher fell in love with him and vise versa.....and guess who's there every vet visit. Yep, his old teacher. If my dog ever goes missing i'm checking her house first !!

    We also did regular weigh ins too...just for the hell of it and to let the lovebirds see each other. Mojo associates the vets with lotsa cuddles and sweet talking. He thinks its great when it takes 4 of them to hold him down for injections etc.....like a big group hug. LOL..somtimes his fondness for the vets actually makes the vets job kinda tricky.

    Julieanne....maybe when you find a new vet you could ask the girls behind the desk if they would mind if you dropped in for a minute or 2 every now and then and see if they could give Rafael a pat and maybe sneek them a treat for them to give to Rafael aswell. He might then associate the vets with happiness and food !!! Its also a good way for him to get used to the scales if he has to walk on it to get to another treat. Just a thought....


    Quote Originally Posted by reyzor View Post
    Education is important, but big biceps are more importanter ...
    DONT SIC YOUR DOGMA ON ME !

  9. #9

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    Thanks guys
    I will have to give that suggestion a go.

    I think he will be fine with going to the vets eventually, he was pretty relaxed afterwards when he got to meet 3 pugs and a bunch of kittens, luckily he sees them as friends not food lol.

  10. #10

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    I took Loki to get desexed on Monday and the way he was acting both on the way and when I picked him up, anybody would think I took him to Disneyland. My cat on the other hand thinks I'm Satan when I have to take her to a vet or cattery. It's all down to the staff. My cat was amenable to a shot once because the vet was so kind and gentle with her.

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