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Thread: Omg here we go again

  1. #21
    Join Date
    Jul 2011
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    I understand vets are not charities, but in such a proffession as with doctors, do you think there should be some duty of care to assist people with payment plans or other methods in order to ensure the animal recieves treatment and does not suffer unneccesarily?

    I was always under the impression that vets were compelled under a code of ethics to offer immediate assistance to injured wildlife. Once i found a wombat that had been hit by a car and was in a really bad way, popped him in car and raced to the nearest vet, only to be told to go home and ring Australia zoo as they would pick it up and treat it.

    I will add Australia zoo was fantastic, they had someone here in a hour (they are an hours drive away) and kept me updated on his condition and the outcome. Later on they also came to my home and got a huge goanna out of my wood burning heater as it must have fallen down the flue from the roof, imagine my horror opening the door and having looking at me?
    The greatness of a nation can be judged by the way its animals are treated.
    Mohandas Gandhi

  2. #22
    Join Date
    Apr 2010
    Location
    Melbourne
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    Oh Lucky Lady, I'm so sorry to read about this... I have fingers toes and paws crossed here for your girl.

  3. #23

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    Unfortunately CavQLD if they offered those sorts of services not only would that take time away from treating sick animals, they would lose a lot of money with people who bought in very sick animals and did not pay. I know most people don't realise but it takes a lot out of them if someone doesn't pay a vet bill. They are still a business and need to garner a profit otherwise they cannot pay their vets or vet nurses let alone have the required medication etc on hand. If they had to give away free vet services to everyone whose dog needed emergency treatment and the person said they had no money, they would certainly not be making a profit.

    LuckyLady - I live around the corner from you (Crestmead), if you need a hand with the pups over the next few days, please let me know I am more than happy to volunteer some time to give you a hand, I can only imagine you are run off your feet, tires and stressed.
    Even if you just need someone to pop to the shops and get a few things for you, happy to do that.

    Fingers crossed things improve with your girl soon. Also just IMO I think you are better leaving her at the vets, if she goes down hill fast that is the best place for her to be, rather than a 15/20 minute drive away. (and that quickly turns into 45 - 60 mins if you need to prep pups/kids before you leave the house)
    Last edited by Keira & Phoenix; 04-27-2012 at 09:52 AM.

  4. #24
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    Sep 2011
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    Sunshine Coast
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    Jeebus LL, I am so sorry to hear about your girl, I hope she pulls through, but I can't believe they can't treat her and then sort out a payment plan...Talk about unsympathetic vets..

  5. #25
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    Jul 2011
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    Quote Originally Posted by Keira & Phoenix View Post
    Unfortunately CavQLD if they offered those sorts of services not only would that take time away from treating sick animals, they would lose a lot of money with people who bought in very sick animals and did not pay. I know most people don't realise but it takes a lot out of them if someone doesn't pay a vet bill. They are still a business and need to garner a profit otherwise they cannot pay their vets or vet nurses let alone have the required medication etc on hand. If they had to give away free vet services to everyone whose dog needed emergency treatment and the person said they had no money, they would certainly not be making a profit.

    LuckyLady - I live around the corner from you (Crestmead), if you need a hand with the pups over the next few days, please let me know I am more than happy to volunteer some time to give you a hand, I can only imagine you are run off your feet, tires and stressed.
    Even if you just need someone to pop to the shops and get a few things for you, happy to do that.

    Fingers crossed things improve with your girl soon. Also just IMO I think you are better leaving her at the vets, if she goes down hill fast that is the best place for her to be, rather than a 15/20 minute drive away. (and that quickly turns into 45 - 60 mins if you need to prep pups/kids before you leave the house)
    I know your right Keira, just seems a very harsh outcome. The vets I worked for many years ago did organise payment plans and take in wildlife, they would just stabilize the animals before calling rescue groups to collect them.
    I just need to toughen up i guess!

    I was reading a thread over on the dark side, they were discussing someone who left there dog at the vet knowing they could not pay the bill, then the vet kept the animal until payment was made threatning to sell the dog to pay the bill?

    Thinking of you Lucky, hope alls still well xx
    The greatness of a nation can be judged by the way its animals are treated.
    Mohandas Gandhi

  6. #26
    Join Date
    Oct 2010
    Location
    Southern NSW
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    I hope things are looking up.........

    Must be different at our Emergency vets here in Albury...I called in with Katy at 5 am on Easter Monday, with possible Bloat, I did not even get asked if i could pay. money was not mentioned. I had only been there once before with Tessa as we are new to these vets.

    This new vet was just there for the dog.........Thank doG that our local vets are like that.

    I am hoping things are getting better..We are thinking of you
    Pets are forever

  7. #27

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    Quote Originally Posted by cavalierqld View Post
    I know your right Keira, just seems a very harsh outcome. The vets I worked for many years ago did organise payment plans and take in wildlife, they would just stabilize the animals before calling rescue groups to collect them.
    I just need to toughen up i guess!

    I was reading a thread over on the dark side, they were discussing someone who left there dog at the vet knowing they could not pay the bill, then the vet kept the animal until payment was made threatning to sell the dog to pay the bill?

    Thinking of you Lucky, hope alls still well xx


    Quote Originally Posted by newfsie View Post
    I hope things are looking up.........

    Must be different at our Emergency vets here in Albury...I called in with Katy at 5 am on Easter Monday, with possible Bloat, I did not even get asked if i could pay. money was not mentioned. I had only been there once before with Tessa as we are new to these vets.

    This new vet was just there for the dog.........Thank doG that our local vets are like that.

    I am hoping things are getting better..We are thinking of you
    LOL @ the Darkside.

    TBH I think some vets have felt like they need to toughen up, many have been generous and have then been burnt by people, leaving them with a large vet bill unpaid. Most vets still take wildlife, I think it depends on what sort of wildlife and the severity of the case, and how busy they are.

    I think some people over exaggerate when they are upset and angry about vet treatment of them, but obviously you can't be sure unless your there.

    LL - What E-Vet did you take her too? I am assuming not the one at Springwood? As I have a friend who works there and she said no Dogue's in last night. I like the Springwood ones, I have gone there several times and always been happy with their service. Last time I went I did have to pay a small deposit but nothing outrageous.

  8. #28

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    Keeping my fingers and toes crossed for you LL, you are not having a good run at all

    Quite a few years back a friends dog was bitten by a snake and they immediately called the emergency vet to come out to their property.
    Well the vet arrived and refused to administer the anti-venom until the owners payed the $1,000 fee.
    They had the money, they just had to take it out the bank (who keeps $1,000 at home?).
    The vet sat there next to the dying dog until they went to the bank and withdrew the money.
    The only thing that saved the dog was the fact he was bitten on the face whch paralyzed him and stopped the poison spreading too fast.
    Never saw that vet again, and he was lucky not to be king hit in the face.

  9. #29
    Join Date
    Aug 2009
    Location
    Adelaide
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    Sheesh CL

    that vet is a lawsuit waiting to happen. Pretty sure it's not ok with the Australian Vet Associaton code of ethics either. And probably a breach of the animal welfare act / prevention of cruety to animals act too. I would be writing a letter to the AVA if I was Lucky Lady too.

    Cookie support required | Australian Veterinary Association
    Code of Professional Conduct
    The community and your clients are entitled to expect that you will:

    Always consider the health, welfare and respectful treatment of the animal
    Take personal responsibility to uphold the good reputation and integrity of the veterinary profession
    Strive to provide the best possible veterinary services and improve the quality of animal health and welfare at every opportunity
    Foster and maintain good communications and relationships with your clients, earning their trust, and respecting client confidentiality
    Understand and comply with all relevant laws and guidelines, especially those regarding animal welfare, veterinary certification and the prescribing of restricted substances
    Foster and endeavour to strengthen relationships with your professional colleagues, utilising their skills where appropriate
    Maintain and continue to enhance your professional knowledge and skills
    Wherever possible, adhere to AVA policies and guidelines.
    There's more details about code of conduct if you follow the link. I can understand vets being ripped off by customers who won't pay but there are better ways to get their money than making the animal suffer.

    By the way - some of the Emergency vets in my area are extortionists. Eg a regular vet might charge $300 for a enema to unblock a dog, but a certain well known but dodgy (in my opinion) emergency practice will charge $1000 for the same thing.

  10. #30
    Join Date
    Jan 2012
    Location
    Perth, WA
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    I also wonder if people doing the right thing and getting pet insurance is just making more $$$ for some vets - it seems these days it's the first question they ask when you front up to the vet reception desk, do you have pet insurance? then surname and pet's name?

    Vets can charge whatever they like because they are guaranteed payment and they would figure that the insured owner gets it all back anyway ... but LL what you had to go through last night on top of the stress of having your girl be so sick was very bad manners ... hoping things improve for you

    I had pet insurance for close to 15 years and am very undecided whether to get it again as I only used it a couple of times in all those years - it's very much Murphy's Law though ...

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