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Thread: Are Kennels Ok?

  1. #11
    Join Date
    Apr 2010
    Location
    Melbourne
    Posts
    353

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    I have kennelled Rosie twice, and never again. The second time was for a holiday where my usual dog-sitter (Mum) was with us, so her dog and Rosie went together. Rang the kennel after a couple of days to see how she was, and was greeted with indignation that I would want to "check up on them" - ah, no, I want to check on my dog, actually. Turns out they had reason to be feeling guilty about my "checking up". Rosie had developed separation anxiety, and was refusing both food and water, and was scouring anything that they did manage to get into her. In the 10 days she was there, she lost almost 40% of her body weight. She was delivered to Mum (who doesn't drive), who was handed her on a leash, shaking, scared and skin-and-bones, they walked away with NOTHING to say. Mum was horrified (she came home before us), and immediately rang our vet, who dropped everything and made a house call, took Rosie back with him, and she spent a week on a drip getting better.

    I was totally horrified that any "professional" kennels would allow a dog to waste so significantly and not bother to contact our Vet (declared on our contact sheet, and about 2 minutes drive from the kennels) or even consult their own (next door, literally)... and when I "dared" question them after, they said they noticed no marked change in her condition and that we were "overreacting".

    I swear, I could have committed very bad things that day.

    As a result, no more kennels for Rosie. If we have to be away, she is with Mum and her dog, or we don't go. She is our dependant and can't speak for herself, so her well-being is top priority.



    Now, this is a "worst-case" experience... if your pooches have been kennelled OK before at the same place, they will probably be OK, but my advice is to make sure that checking in os OK, and they know that they MUST contact you or your vet if ANYTHING is "hinky".

  2. #12

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    Wow, Pinkest, I would sue (I'm not a lawyer so am not recommending that you do, of course, but if I personally was in your shoes I'd be looking into it). This is horrendous.

  3. #13
    Join Date
    May 2010
    Location
    Albury NSW
    Posts
    36

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    Personally I don't leave my dog in a kennel but if you do here are some things to look out for. Make sure they ask for current vaccination certificates. You don't want your dog mixing with sick dogs. Also I would do a surprise inspection before you decide on which kennel you are using. It will give you a good indication of how clean they are. Good luck!!

  4. #14

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    Thanks again everyone. Pinkest, you have frightened me. We are from Melbourne too and have booked our babies into Bayside Pet Centre - that's not where Rosie was is it?
    I'm so concerned - we love our dogs so much but we don't have much choice other than using a kennel.

  5. #15
    Join Date
    Nov 2009
    Location
    Sydney
    Posts
    2,032

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    Tips for leaving them.

    Don't make a fuss of them as you leave.

    Walk them down to the kenneling area with the pet attendant and then half way there hand the lead over and just drop off and walk backwards away from your dog quietly. So the dog is in the middle you and the pet attendant on either side. Don't stand there waving them off.

    Take your own food with you if you think this will help.

    Some kennels don't allow you to take in your own rugs and bedding because of disease and cleaning of the rugs. Think how many rugs etc they wash a day and trying to remember who belongs to what is a nightmare trust me. Small kennels will allow it though.

    When I worked at my local kennels there was a couple of Boxers there that had a tendency to lose weight. We would coat them and feed them 3 times a day to keep the weight on them but they were dogs that stressed and lost weight that way.

    A lot of activity goes on in kennels so the dogs are constantly on the go. And some kennels like the one I was at put the dogs out in social groups so they were playing and running around often more than they would at home.

    The friendly gooses that love company of another dog often thrive. For the others it can take a while to settle in.

    Ask how much play time they get.
    Ask if you can take your own food or what it is that they offer.
    Ask if you can ring up to see how they are going. Where I worked the receptionist didn't answer the questions she would radio down to the kennels to ask us. If there was any problems we would come to the office and talk to the owners.
    Visit in the morning, expect it to be dirty and noisy and then visit in the afternoon and expect it to be clean and quiet. If it is not go elsewhere.
    Ask if there is anyone who lives on site.
    Ask if the pet attendants have any qualifications, or how many years they have worked there.

  6. #16
    Join Date
    Apr 2010
    Location
    Melbourne
    Posts
    353

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    Quote Originally Posted by Chloe&Darcy View Post
    Thanks again everyone. Pinkest, you have frightened me. We are from Melbourne too and have booked our babies into Bayside Pet Centre - that's not where Rosie was is it?
    I'm so concerned - we love our dogs so much but we don't have much choice other than using a kennel.
    No, that's not where she was.

    Like I said, Rosie had a total "worst case" experience... I have never heard of anyone else suffering the was she did, but, the sad truth is that if your dog develops SA that the staff need to get on it straight away, not ignore it.

    Mouseandchicken has given you a great list of things to check off with your kennels.

    Word of mouth is also excellent. Ask your Vet if they will recommend one to you.

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