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Thread: Is Your Dog Allowed on Seat at Vet, rude receptionist

  1. #41
    Join Date
    Jul 2014
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    Townsville, QLD
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    194

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    Sitting on the chairs? The second my boy enters the vet it's a frantic scramble to try and find as many smells as he can

    I don't have any time for stuck up people that I was intending on giving money to, there's plenty of other places that I can give my money and will actually be nice. Applies to everything though - not just vets

  2. #42

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    Whenever I go to the vet, I always say.......I am here to contribute to your superannuation ........vets are not cheap and the staff should show more respect to the animals, after all when you pay the vet bill, it is their wage you are paying???
    Ponypuppy

  3. #43
    Join Date
    Dec 2009
    Location
    Western Sydney
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    809

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    If they treat clients like this...imagine what it's like to work there.
    Chloe & Zorro
    Rottweilers and German Shepherds are Family

  4. #44

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    Quote Originally Posted by Ponypuppy View Post
    Whenever I go to the vet, I always say.......I am here to contribute to your superannuation ........vets are not cheap and the staff should show more respect to the animals, after all when you pay the vet bill, it is their wage you are paying???
    Ponypuppy
    And if you always say that the staff will probably feel more than likely not appreciate that, and the money nurses and vets get is minimum wage , the fees we pay go to the use of instruments, suture materials fluids blood tests etc not in the pockets of the staff. But that's with any profession, the customers pay the wages of the staff that work there. In the US the staff get paid in Tips so yes we do pay their wages, but we also pay the wages of those at Subway for lunch, etc.
    If the vet is expensive get them to explain the costs to you don't just accept the final bill, if they can't give you a breakdown on what they are charging and why, then maybe they are overcharging.
    My Babies!

  5. #45
    Join Date
    Dec 2009
    Location
    Western Sydney
    Posts
    809

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    Gee has it been nearly a year since I started this thread...well I finally did it...last week I sent the vet who owns the place a letter of complaint and I know I should have done this much sooner...yes I'm stupid.

    A little over three weeks ago I took Chloe for her C5 and Chloe had the hide to put her paws on the door handle to which the same receptionist said "Don't let her do that she might scratch the door" (door is metal) to which I replied "she hasn't got steel claws so she won't.

    In my letter I told the owner I was well aware of his "No dogs on seats policy" but when did your policy of treating some clients like children come in ? I told him what had happened in the past and in the eight years I've been going there my dogs have never caused any trouble...so why is your receptionist treating me this way...maybe she doesn't like me or my breed and if thats the case you had better do something about it otherwise I'll be taking my dogs elsewhere. I also mentioned that I'd done some obedience training over the last 20 years with three dog clubs and one all breeds club...so I have a idea how to handle my dogs more so than your receptionist would.

    I also asked why your staff don't bother to keep records of treatments anymore as I received a vaccination reminder for Rex when he had his C5 there three weeks before and the month had been changed too. I've yet to receive a reply and when I do I'll let everyone know...in the meantime I might start looking for a new vet if nothing is done.
    Chloe & Zorro
    Rottweilers and German Shepherds are Family

  6. #46
    Join Date
    Aug 2009
    Location
    Adelaide
    Posts
    12,581

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    My vet team often send reminders - mostly that I need new flea wormers. These days I get them to update the database for when I want the next reminder while I'm there - which seems to work

    What had been going on is they'd sell me 9 months worth of flea product as a bonus pack on a 6 month pack (revolution), and then send me the reminder at 6 months when I still had heaps left. And I also got her vacc'd a bit early one year, and went back to normal the next year and that meant I got vax reminders twice. Sigh.

    Not sure what I will do with that vet this year. One reason I got vax there was because he was president of dog club and his partner did the admin, and now they aren't on the committee and they don't do titre testing - it's all vax at once or nothing... they're also across town.

    But a vet around the corner from me does do the titre testing...

  7. #47
    Join Date
    Jul 2010
    Location
    VIC
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    My vet have always been really good with reminders. As soon as it hits the month that they're due, we get a letter in the mail informing us. I'm one of those people that keep track of it anyway, so I don't need a reminder, but its nice that they keep track of it anyway. I can adjust it myself anyway if I want, because I work there, heheh

  8. #48
    Join Date
    Dec 2009
    Location
    Western Sydney
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    809

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    Yes we've always got reminders a few weeks before the due dates...but to get another reminder for Rex who'd been vaccinated just three weeks before and even change the month is something else...computers don't make mistakes only people do...just like the receptionist telling me "You didn't get those drops here".

    I'm glad I don't have Alzheimers as I would have taken him back for his C5 and they would have done it too...still no reply to my letter yet...it's only been a week.
    Chloe & Zorro
    Rottweilers and German Shepherds are Family

  9. #49
    Join Date
    Dec 2009
    Location
    melbourne australia
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    3,082

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    Personally, i dont think any OF MY animal belong on a seat, as seats are not large enough for mine. If i had a small one perhaps.

    From an infection control, animals should not be on seats. But your vet blew that one, by stating cats in carry cases are not allowed on seats. No infection risks there.

    I have a mastiff, when they see a reception counter, have been trained by numerous receptionists to stand on hind legs and 'chat' to the receptionist themselves. Its heavily rewarded. Its an infection control issue, so were i to be asked to cease, i would.

    There are rude bastards everywhere. I leave them to Karma.
    you can either get hooked by all those thoughts, sensations, urges to bite their head off < all of which increase your own health risks OR
    move on. Plenty of lovely folks to share your time of day with and be happy.

  10. #50
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    Dec 2009
    Location
    Western Sydney
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    Quote Originally Posted by bernie View Post
    Personally, i dont think any OF MY animal belong on a seat, as seats are not large enough for mine. If i had a small one perhaps.

    From an infection control, animals should not be on seats. But your vet blew that one, by stating cats in carry cases are not allowed on seats. No infection risks there.

    I have a mastiff, when they see a reception counter, have been trained by numerous receptionists to stand on hind legs and 'chat' to the receptionist themselves. Its heavily rewarded. Its an infection control issue, so were i to be asked to cease, i would.

    There are rude bastards everywhere. I leave them to Karma.
    you can either get hooked by all those thoughts, sensations, urges to bite their head off < all of which increase your own health risks OR
    move on. Plenty of lovely folks to share your time of day with and be happy.
    You are right bernie...there are far too many rude bastards in this world and it certainly does affect our health. I go to the vet to get some drops and come away angry and upset because some receptionist in her mid 40s is on a power trip.

    What really gets me is the way she speaks about Chloe...who was a poor untrained...unloved girl who at 6 mths was dumped in the pound. I have spent a lot of time and effort training Chloe and giving her the things she was denied and it wasn't easy...then only to have some useless know all receptionist say "Don't let her do this...Don't let her do that" over a long time makes my blood boil...yes it's time to move on.
    Chloe & Zorro
    Rottweilers and German Shepherds are Family

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