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Thread: Bad breeder experience

  1. #1
    Join Date
    Jul 2013
    Posts
    224

    Angry Bad breeder experience

    It's amazing how different a website can be to the real thing. I have been reading up on a particular breeder's website as they seem to care a lot about their dogs, have a good breeding history and even welcomed enquiries from ppl not ready to buy yet but wanting to discuss buying. I called up to do just that (won't be ready for maybe another 12 months but want to know as much as I can about the breed), only to be abruptly told 'We have no puppies at the moment', that's ok I said, I'm actually hoping to come and visit the adult dogs and talk you about what its like to own a bulldog, 'We are very busy at the moment' if you want to know about the dogs read our website!' Wow very different attitude to their website which activitly encourages you to visit them.

    Now that's fine if someone is busy and can't talk just then, but that was a complete fob off, not even interested in talking to you or making a time when we are available to talk to you. I guess some breeders think that as the dogs sell well by themselves then they don't need to invest in any customer service. Also didn't make me confident that any of their after sale 'phone up to talk about your puppy' service would be any better.

    Phoned another breeder, much nicer, let me know of a dog show on this weekend and invited me down to have a look at various breeds and talk to them after the show. Seriously not that hard to be polite guys!

  2. #2

    Default

    You're right, being polite is not hard. I have to admit I have missed the occasional email which makes me feel terrible - but I always make time for phone calls and chat, talking to people to come by at shows etc. I also love writing big long emails with photos (when I don't miss them that is... )

  3. #3
    Join Date
    Aug 2009
    Location
    Adelaide
    Posts
    12,581

    Default

    ejburke

    looks like you're doing the right things, and there's a breeder with no people skills to cross off the list. I find that puppy mills have the best looking websites, but they're a bit like politicians pre-election promises. You want someone for whom the dogs are their first priority - not a flash looking website. Or even good email response. Email is hard for people who haven't learned to type when young.

    Good luck with your quest and do keep us updated.

  4. #4
    Join Date
    Mar 2013
    Location
    Sydney
    Posts
    39

    Default

    I found the same thing when I was looking for a pup earlier this year.

    The breader I ended up going with was the one that was happy to chat and happy for me to visit. She loves her dogs and enjoys talking about them and the pups were well socialised in her home.

  5. #5
    Join Date
    Jul 2013
    Posts
    224

    Default

    Thanks guys, yeah I'm going to go with my gut instincts with the breeders, want to make sure i'm getting a much loved puppy. It's going to be a long process but I want to be properly prepared. Hope to one day break the good news to you all with photos!

  6. #6
    Join Date
    Feb 2013
    Location
    Hunter Valley NSW
    Posts
    51

    Default

    ejburke32, there are still registered breeders who aren't BYB's or puppy mills but who are still "less than best".

    All the best for a fun-packed and successful quest on finding the perfect puppy, and thank you for going about it the right way.

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