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Thread: It Pays to Shop Around when it comes to Vets

  1. #1

    Exclamation It Pays to Shop Around when it comes to Vets

    Wow did I get the shock of the year the other day when it came to getting a lump removed from my Ollie... As we were new to the area (Tallebudgera QLD) we were unsure about which vet to take him to, so I decided to send out some emails to enquire about what the costs etc it would be, as much relevant info was given including photos and the size of the lump etc, I asked if there was any more information that the vets required & if so to just ask via a return email and that I would answer accordingly, These were my replies;

    $800.00 plus extras
    $690.00 all inclusive
    $450.00 all inclusive
    Require consultation first $50.00
    $380.00 all inclusive
    $320.00 all inclusive

    The vet charging $380.00 also offered a free consultation, so we made an appointment with him to discuss the procedure in more detail, we left feeling comfortable that we had found the right place.
    The procedure went extremly well and we have now found a fantastic vet.

    Has anyone else come across such wide margins on costs within the Vet industry when it come to surgery?

  2. #2

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    I certainly came across wide ranging costs to have a vet visit home to put Jack to sleep. Cost varied from $89 to $375 ...

  3. #3

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    The one we use is a comeden he's so layed back and so funny.
    to make us laugh lol it's been 2years since we found him and there's no way were changing lol
    If you are reading this then you're doing just fine as to
    I'm not going to tell ya I lost the ' , . ? ! " Keys to my head
    No grammar no problem I don't know how to fly it any way Bye

  4. #4
    Join Date
    Aug 2011
    Location
    Canberra
    Posts
    4,292

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    I recently started going to one that gets consistent praise from people for truly caring about animals and not being in it for the money. The old guy that ran the place for decades just retired and his assistant took over. They practice from a suburban house that has definitely seen better days. They don't do appointments, so expect to wait an hour +. They are closed for a few hours in the middle of the day to do surgeries. But I do trust them more than the very professional looking and very expensive vet close to my place, where I constantly felt ripped off. And where they freak out if you bring in a pet with a contagious condition.

    At this first vet, I recently bought Comfortis for about the same price I normally buy it on Ebay! And when I took my cat back when her allergic reaction came back, I was charged only $35 for the consultation and the steroid shot!

  5. #5
    Join Date
    Nov 2012
    Location
    WA
    Posts
    5

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    My dog did her cruciate ligament about 2 years ago and I got prices that ranged from $900 to $2000. Massive difference in price and most of the vets were within a few kms from each other. I settled on a middle price from a vet who specialized in this type of injury. About 8 months after having her operation she did the other leg and by that time we had moved an hrs drive away (about 120km) but I drove her back there because I trusted them. He's a great vet, he really cares, even gave me his personal mobile in case we ever need him after hours. Only in an emergency would I take her anywhere else!

  6. #6
    Join Date
    Aug 2009
    Location
    Adelaide
    Posts
    12,602

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    It's not just the vets.

    It pays - if you have pet insurance - to get a confirmation of how much they will pay of the claim. Eg you say my vet has quoted this for 6 lumps, anaesthetic, how much will you pay?

    Get operators name, and the date and time - they record it...

    So when she says 80% but when you send the claim in - they only want to pay 10% because lumps 2 to 6 are suddenly pre-existing after the first one comes off... you can refer them back to the recorded phone call. At least didn't get my friend the whole 80% but did get the pay out closer to 50% which is better than the first offer. Though I think a note to the insurance industry ombudsman might have been in order.

    I have the same problem looking for a good doctor. Lately - they've been springing extra expenses on me without being up front about it. Eg $25 to send my medical history to the new doctor - that I won't be going back to for springing extra costs on me too. If you don't tell me about what you're planning to bill up front, why should I pay it? These things were never billed previously.

  7. #7
    Join Date
    Jun 2011
    Location
    Sydney
    Posts
    745

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    Yes I have found a great difference.

    I tried the local vets, thinking I'd like to build a relationship with one close to home as we live in a high snake & tick area. The service was OK, but the prices were out of control despite them knowing they are always going to have regular business from me as we have a lot of dogs.

    When I questioned them on the price of desexing my third rescue this year $285.00 each, on top of two of my own young dogs being desexed prior to rehoming in the middle of the year before I was told that because of the area they can ask that price. So to them encouraging desexing wasn't important, nor was treating a regular customer important.

    So I went to the breeder vet 45 minutes away that most other breeders in the area go to. Price for desexing ranged from $150 (dog) $190 (bitch) regardless of whether you are a breeder or not. As a breeder I do get a discount on puppy vax and microchipping.

    The local vets are very good, but boy do they know how to charge.

  8. #8
    Join Date
    Aug 2009
    Location
    Adelaide
    Posts
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    I think sometimes it comes from the rent on the property they're in, or any upgrades they've done - ie in places where real estate is expensive, customers can afford to pay more, and the rent on the vet property is much higher. Even if the vet owns the place - they will include a notional rent for tax reasons, or if they did need to sell. But some vets - if they have lower expenses - do the right thing by their customers.

    It's a pity they're not more into price matching for their good customers. Obviously there are not quite enough good vets around to encourage this.

  9. #9
    Join Date
    Apr 2012
    Location
    Brisbane, Queensland
    Posts
    119

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    Little bit off topic but
    Is there a chance we could do a list of recommended vets that everybody uses in each state of course that could be a sticky???? just a thought

    I have a mean, nasty, cruel vet down the road from me that is the cheapest in the area so business is booming for him...........god i hate that place

  10. #10
    Join Date
    Aug 2009
    Location
    Adelaide
    Posts
    12,602

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    I've seen a few threads on recommended vets...

    Trouble with mine - is people have had good and bad experiences, and one of them is one of the expensive guys, high value real estate and vet with expensive hobbies.

    What does everyone think? I keep a list of peoples faves in a text file on my computer, same with recommended trainers. I also keep lists of ones to avoid - but we can't post those on this forum without getting into trouble.

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